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Saturday, August 13, 2011

A Special Message to our Artists, Fans and Customers

A Special Message to our Artists, Fans and Customers:

Wendy and I want to sincerely apologize for the delay that occurred with the site update last night. We recently employed software on the site that has been automatically updating all the pages at midnight every month. This method has worked well for us until the update last night, and we are still researching what went wrong. It took us a while to manually update the site, and for that we are truly sorry. We know a lot of our customers stay up late to "pounce" on artists' new work, and realize this was a major inconvenience for you last night.

We want you all to know we are committed to making STJ a better online marketplace and we promise to do everything within our power to prevent an update delay like this to occur again.

We know many on the east coast have to stay up late or set an alarm to be ready when we debut our new update. This commitment and sacrifice has not gone unnoticed. One idea we are considering is moving the update to 12:00 NOON on the 13th of every month or possibly 10 pm. We will conduct an online poll for you to vote regarding this possible upcoming change.

Finally, we are hard at work on a completely revamped SpookyTimeJingles.com. The new site design will make the shopping and selling experience much easier for artists and their customers. We are really excited about this redesign and can't wait to roll it out in 2012!

Thank you for your patronage of SpookyTime Jingles and for supporting us as we grow!


Dani Nelson and Wendy Leaumont
Owners, SpookyTime Jingles

1 comment:

LuLu Kellogg said...

Sometimes modern technology can be a real pain! Glad everything is back to normal now! Thanks so much girls for all the hard work you do for us!


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